Orders & Payments
Browse our eyewear collections, select your preferred frames, and add them to your cart. Proceed to checkout as a guest, or create an account to securely save your details for a faster, seamless experience on future orders. If you have any questions, don’t hesitate to contact us.
We process orders quickly to ensure on time delivery. If you need to amend or cancel your order, please contact us as soon as possible and we’ll do our best to assist before it is dispatched.
We accept Visa, Mastercard, Apple Pay, and other secure online payment methods. All transactions are fully encrypted and processed securely to ensure your payment details remain protected.
For UAE orders, please ensure your emirate (for example, Dubai) is entered correctly in the “Area” field of your Apple Wallet address.
Shipping & Delivery
Shipping
United Arab Emirates
Complimentary on all orders.
Delivery Timelines: 0 – 1 working days.
Same-Day Delivery – Orders placed before 2pm (excluding Sunday).
Next-Day Delivery – Orders placed after 2pm (excluding Sunday).
Saudi Arabia, Kuwait, Bahrain & Oman
Complimentary on all orders.
Customs duties or taxes may apply and are the responsibility of the customer.
Delivery Timelines: 2–4 working days (excluding Sunday)
Rest of the World
Complimentary on all orders.
Customs duties or taxes may apply and are the responsibility of the customer.
Delivery Timelines: 5–7 working days (excluding Saturday & Sunday)
Please note: At this time, Maxine Leigh does not ship to countries currently affected by any conflict.
Returns
United Arab Emirates: Returns are free of charge and organized by Maxine Leigh.
Saudi Arabia, Kuwait, Oman and other international countries: Returns are the responsibility of the customer.
Returns Process
To initiate a return, please email help@maxineleigh.com with your order number. Your return request must be submitted within 14 days of receiving your order. A member of our customer service team will respond with the next steps
United Arab Emirates
- Delivery time: 0 –1 working days
- Same-day delivery: Orders placed before 2pm (excluding Sunday)
- Next-day delivery: Orders placed after 2pm (excluding Sunday)
Yes - complimentary shipping is offered on all orders.
Yes. You will receive an order confirmation once your purchase is placed, followed by tracking details when your order has been dispatched.
We offer free shipping on all orders. Customs and duties are the responsibility of the customer.
Returns & Refunds
We accept returns that are initiated within 14 days of receiving your order. Items must be unused and returned in their original packaging.
- United Arab Emirates: Returns are free of charge.
To initiate a return, please email help@maxineleigh.com with your order number. Your return request must be submitted within 14 days of receiving your order. A member of our customer service team will respond with the next steps.
For any questions not covered here, please reach out to our team at help@maxineleigh.com and we will get back to you within 48 hours

